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What should I do if my student appears twice on my class roster?

Pamela

January 21, 2021 21:02
Updated

If the student has 2 different accounts, with different usernames, you can merge their duplicate accounts. This way, they have 1 set of login credentials and all their assignment on one account.

Read here about merging: https://support.commonlit.org/hc/en-us/articles/115000758734

If the student appears twice on your roster with the same exact username (and therefore the same name and email), please contact help@commonlit.org. Do not alter the account. If you attempt to merge the two accounts or delete one of the accounts from your class, you will remove both accounts from your class.

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