CommonLit offers live chat as much as possible during the school year and the following operating hours:
Monday: 10am-12pm; 1pm-5pm ET
Tuesday: 10am-12pm; 1pm-5pm ET
Wednesday: 9am-12pm; 1pm-5pm ET
Thursday: 9am-12pm; 1pm-5pm ET
Friday: 9am-12pm; 1pm-3pm ET
If agents are not online during these hours, is is because they are busy assisting other users. Whenever we are offline or away, you can leave a message for us from the Help widget and we will get back to you asap.
CommonLit does not offer live chat during common U.S. holiday and summer breaks.