CommonLit offers live chat as much as possible during the school year during the following operating hours:
Monday -Thursday: 10am-4:30pm (Eastern Time)
Friday: 10am-4pm (Eastern Time)
If agents are not online during these hours, is is because they are busy assisting other users. Whenever we are offline or away, you can leave a message for us from the Help widget and we will get back to you ASAP.
CommonLit does not offer live chat during common U.S. holidays or winter/summer breaks.