We understand teachers are busy, have limited free time, and are looking to resolve their issues quickly. CommonLit offers quick support via email and live chat. Our helpdesk supports thousands of educators each month, and we know from experience that is much more efficient and secure to resolve these issues in writing than over the phone.
CommonLit does NOT currently offer a customer support phone number.
Logged-in educators can press the Help button to live chat with a customer support agent during the live chat operating hours. If an agent is not online during or outside of live chat hours, you can send a message and they will prioritize getting back to you asap. You can also email us at help@commonlit.org.
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