My student has forgotten their password. How do I reset their password? Can students reset their own passwords?

Teachers can reset a student's password from the Manage Students page:

1. Go to the Manage Classes page and click the class name for the student's class. This will take you to the Manage Students page.
2. Scroll down to the row that contains the student's name and username.
3. Click the Reset button in the student's row.

A pop-up window will appear with the student's username and a code to use as their temporary password. The next time they log in with their username, they should use that code as their temporary password.

Please note: The temporary password is case sensitive. Students should type any letters in lowercase letters.

Once the student logs in with the temporary password, they'll be taken to a page that says "Your Account Needs Updating" and will be prompted to change the temporary password to a new one. They must complete this step and select a new, permanent password of their choice to proceed.

When choosing a new password, we recommend using two to three unrelated words, such as cat lamp homework. These passwords are easier for students to remember while still being secure. Students in North Carolina have specific password requirements, which you can review here.

Note: If the password reset does not work for your student, try typing in their username and password for them to make sure they haven't mistyped.

Additionally, students who have a correct, working email on their CommonLit account can reset their password themselves from the Forgot Your Password page. Students should enter the email on their account, not their teacher's email.

Please note: Some school servers will block CommonLit password reset emails to students, preventing them from resetting their password themselves.